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Wednesday, November 4, 2009

New FREE Wedding Flower Planner Available




One of the biggest problems facing many brides-to-be is that there was no "easy" way to figure out "how many of what" they need for their wedding.

Well, all of that just changed! Just go to the wedding section our website, http://flowerhut.com/frweflpl.html and DOWNLOAD our FREE Wedding Flower Planner.
OR call us at 800-525-3162 or email us at sales@flowerhut.com.
This useful new document allows the bride to figure out what she needs in the privacy of her own home. It also conains 7 FREE ideas on how to maximize her floral value and eliminate un-needed costs! An added benefit are the SAMPLE weddings that also contain BUDGETARY line-item pricing.
Once the bride has her planning form filled out, and fabric swatches (samples) in hand, she can make an appointment to meet with one of our bridal consultants who will finalize the quotation and fine tune the bride's floral package.


Friday, October 9, 2009

Illegal NC Florists

Would you buy flowers from someone that you KNEW was doing something illegal?

If you are like most people, the answer is NO!


But that is what is happening RIGHT NOW in North Carolina.


That's because there is a new law on the NC books.This law -- Senate Law 2009-199 -- is designed to protect consumers of perishable goods -- such as flowers -- from deceptive advertising practices. This law became effective October 1, 2009.


Basically, it makes it illegal to misrepresent a business's location such that consumers are led to believe that the business is located in a town where it is not actually located. There are very stiff penalties for violation.


The law may be viewed and printed out at:


http://www.ncga.state.nc.us/Sessions...PDF/S625v3.pdf


On October Second, I wrote the NC Department of Justice regarding several deceptive advertisemnts that I found online. Now its time for others to "chip in."



I urge ALL NC florists and intertested consumers to research their “Yellow” directories as well as doing a search for: “Florist In YOUR CITY”. Accumulate a list and write the NC Department of Justice with this information and a request that the DOJ take action against these Deceptive Advertisers.

The NCDOJ contact information is:

State Of NC
Department of Justice
9001 Mail Service Center
Raleigh, NC 27699-9001

Attention: Julie D. Daniel

When you write, please be as specific as possible with regard to the website URL and company name/address.

Bill Miller
Owner
The Flower Hut

Tuesday, September 15, 2009

Solving The Economy's Problems

This is from an article in the St. Petersburg Times. The Business Section asked readers for ideas on

"How Would You Fix the Economy?"

Dear Mr. President,

Please find below my suggestion for fixing America's economy. Instead of giving billions of dollars to companies that will squander the money on lavish parties and unearned bonuses, use the following plan.

You can call it the Patriotic Retirement Plan:

There are about 40 million people over 50 in the work force. Pay them $1 million apiece severance for early retirement with the following stipulations:

1) They MUST retire. Forty million job openings - Unemployment fixed.

2) They MUST buy a new American CAR. Forty million cars ordered. - Auto Industry fixed.

3) They MUST either buy a house or pay off their mortgage. - Housing Crisis fixed.

It can't get any easier than that!

P.S. If more money is needed, have all members in Congress and their constituents pay their taxes...

Mr. President, while you're at it, make congress retire on Social Security and Medicare. I'll bet both programs would be fixed pronto!

Thursday, August 20, 2009

Deceptive "National" Florists

Have you ever gone online to search for "Florist In Charlotte?' If so, you probably noticed that both ORGANIC (ie natural Search Engine) and PAID results included names that you did not recognize as being local flower shops. In many instances, that's because they are DECEPTIVE "National" Florists.



These folks tailor both their Search Activities AND their Websites to make it APPEAR that they are either IN Charlotte OR have some kind of "special relationship" with selected local florists.

It ain't so!

Here is what REALLY happens. These folks are usually "call centers." Based on some orders we have seen from them, many of their personnel may have never seen a flower before! They put STANDARD (but often re-named) FTD, Teleflora and/or 1-800-FLOWERS bouquets online with prices that INCLUDE a $7 delivery charge. (Most Charlotte florists charge about $10.)



But these online florists DECEPTIVELY do not tell you about the $7.



When you check out -- they add about $15 for "Delivery and Handling." But they don't charge tax (in violation of NC law) so the customer THINKS he's GETTING A BARGAIN.

But is he?


Lets follow the money. Assume a $50 (total) purchase by an unsuspecting customer. The "National" Florist POCKETS the $15 Delivery and Handling charge. That leaves $35. THEN, they put the order on the FTD, Teleflora or 1-800-FLOWERS Wire Service network where it is sent to a REAL Charlotte Florist. But the florist doesn't receive $35. Instead, the "National" florist KEEPS a 20% ($7) SALES COMMISSION and the Wire Service network keeps another 10%($3.50.)



So, the REAL florist ends up with $50-$15-$7-$3.50 = $24.50. After the REAL florist deducts $10 to cover the delivery charge, he ends up with $14.50 to make an arrangement!

But the customer paid $50!


THAT is why consumers are being ROBBED bt these unscrupulously DECEPTIVE "National" florists!

Thursday, July 2, 2009

The Police Impressed Me!

About two weeks ago, we pulled up to the store and found one of the front windows shattered. Obviously, we had experienced a break-in!We were concerned that the intruder might still be inside, so we waited until the police arrived.

With guns at the ready, they entered and declared the premises secure.The burglar had CRAWLED under the motion detectors to the cash box, pried it open, took our petty cash, and crawled back out. What was stolen in cash was FAR LESS than the cost to replace the big plate glass window.

We've experienced break-ins before, and have never had any of the intrusions resolved. So, we were less than excited when the CSI crew (yes, there really is a CSI group in Charlotte) arrived, dusted the box for prints, pulled some blood drops for analysis, and left a half-hour later.

Yesterday, a plain clothes officer arrived with a complaint form for me to sign. He had a big grin on his face. "We caught her," he said.

"Her?" I asked.

He nodded. "We had three other break-ins that night -- all in your area. I thought they might have been done by the same person -- and that person might be out on parole with an ankle bracelet. So I checked the electronic records, and found that one of the bracelets had been near EACH of the four break-ins at about the right time. And that bracelet was issued to a lady parolee with a long history of drug abuse and thefts to support her habit"

"I didn't know that the tracking was so precise," I prompted.

He nodded again. "With this data, at the very least, the lady was in violation of her home-release conditions. So we visited her and explained the evidence that we had obtained -- including the blood whose DNA would certainly link her to the Flower Hut theft. She confessed to all four burglaries, we arrested her, and I suspect that she'll be away for a long time."

I shook his hand. "I AM impressed," I said.

And I still am.

Monday, June 8, 2009

What's The Difference Between Supermarket Flowers and Florist Flowers?

That's the question asked by the young son of a walk-in customer recently. The gentleman smiled and said, "About 5 days."

THIS was a very astute customer!

But it occurred to me that he might not know WHY "Supermarket Flowers" do not last as long as "Florist Flowers." After all, they all come from pretty much the same place.

The primary difference, I believe, is in what happens AFTER the Supermarket receives the flowers. In pretty much every supermarket that I have seen, their flowers are displayed in open air coolers. Most florists keep their ready-to-sell flowers in enclosed coolers.

This seems like a pretty minor detail. But is it?

In an open air cooler, only the stem ends are cooled. The blooms and foliage are in a brightly lit environmentand and are at at ROOM TEMPERATURE.

It is a well known fact that bright light stimulates flowers to bloom. And, if the blooms and foliage are at room temperature, they will start to "age" as soon as they are put on display.

There may be other factors. One MIGHT be that florists are trained in floral preparation. That means that they are more likely to know the proper steps that are needed in order to properly prepare cut flowers for display.

Sunday, May 10, 2009

The TRUTH about "Flowers From $29.99"

Starting at Valentine's Day and continuing through Easter and Mother's Day, we saw major National FLOWER BROKERS such as FTD, Teleflora and 1-800-FLOWERS advertising "Flowers from $29.99" (or some such.) The fact is that this is a "come on" and a "gimmick."

Here is why.

First, the price they show IS NOT THE PRICE YOU PAY!

ALL these BROKERS add a "service/delivery charge" of around $14. So your "$29.99 flowers end up costing you about 50% MORE -- around $44!

Second, let's look at the numbers. The Flower Brokers INCLUDE about $7 in that $29.99 price for delivery. After the (roughly) 30% BROKER COMMISSION is deducted from the price, that leaves the INDEPENDENT FLORIST (like the Flower Hut) that receives the order and fills and delivers it about $21. (WE don't even get the $7 delivery fee since that is ALSO reduced by 30% to about $5.)

By the way, the $14 "service/delivery" charge is almost NEVER sent to the local florist! Instead, that fee simply adds to the BROKER's PROFIT!

So that leaves about $16 for the INDEPENDENT FLORIST to buy the flowers and container, pay a floral craftsperson to make it -- at a PROFIT.

Many/most PROFESSIONAL florists have a MINIMUM net order size of about $25 to $30 dollars PLUS a DELIVERY FEE of $7 to $12.

So... what type of flower shop is likely to ACCEPT and FILL an order from a Flower Broker for $29.99 GROSS; $21 NET??

Is THIS the kind of shop that you want to TRUST to convey YOUR feelings of love and affection?